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Return Policy

If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange. Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type. Refunds for items returned more than thirty days after the purchase date will be in the form of a credit redeemable on your next purchase. The original shipping and handling charges are not refundable. If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred. Please mail your package in a prepaid, insured, traceable method. We give a 100% guarantee that all items on this website are original, all Amber is 100% natural, all Russian items are authentic and hand painted.

Lowest Price Guarantee

Liliana International offers a low price guarantee. If you find the same or very similar product at a price lower than ours, we will beat their price by 15%! The product must be sold by an online retailer located in the United States. The price must be the price of the product not including any shipping or handling charges. If you have found such a product please contact us.